Burl Stamp, FACHE
With broad-based experience working alongside health care professionals from the boardroom to the bedside, Burl Stamp has helped major health systems, academic medical centers and community hospitals improve bottom line, patient experience, staff engagement and patient safety results. His firm partners with health care organizations across the country to improve performance by developing enhanced communication competencies and practices at all levels of the enterprise.
Prior to launching Stamp & Chase over a decade ago, Burl served several leading health care organizations in executive roles. As president and CEO of Phoenix Children’s Hospital, he spearheaded development and construction of the first comprehensive, freestanding health care campus in Arizona dedicated to pediatrics. He developed the first strategic planning and marketing department at St. Louis Children’s Hospital, where he started the highly successful Answer Line in 1989 to provide reliable, accessible health advice to families. He went on to lead pediatric service line development for BJC Healthcare/ Washington University Medical Center.
As the principal consultant to Ascension Health’s Experience Team for over four years, Burl worked with a dedicated group of leaders within the country’s largest not-for-profit health system to develop structured, sustainable approaches to consistently improving the patient experience across the system’s 75+ hospitals.
Burl is the author of The Healing Art of Communication, a health care professional’s guide to improving communication, and the creator of CAREmunication®, a comprehensive training and professional development program designed to help health care providers improve communication among front-line managers and staff. He is a frequent speaker on communication, leadership, organizational culture and business development strategy in health care organizations.
Rhonda R. Foster, EdD, MPH, MS, RN, NEA-BC
Dr. Rhonda Foster, a principal consultant with Stamp & Chase, is a published and highly sought-after hospital consultant with expertise in driving change, improving quality and organizational efficiency. While serving as the Vice President of Patient Care Services and Chief Nursing Officer for the Children’s Hospital of Michigan, Dr. Foster’s collaborative and transformative leadership style led to innovative patient-care programs and the esteemed Magnet® recognition. Dr. Foster is a knowledgeable, supportive guide for her clients as they journey to excellence.
An expert in a variety of healthcare topics, Dr. Foster has been a featured presenter at American Nurses Credentialing Center (ANCC) conferences and seminars. She has traveled the globe conducting lectures and seminars on quality healthcare delivery, hospital administration and leadership. During her tenure as Chief Nursing Officer of the St. Joseph Health System of Sonoma County, Dr. Foster was lauded for her ability to inspire and motivate others toward a common vision and for improving patient experience and throughput.
Dr. Foster helps her clients put theory into practice. Understanding the benefits of technological advances in healthcare administration, Dr. Foster is a catalyst and early-adopter, implementing an electronic medical record system that provided computerized physician order entry, ease in nursing documentation and medication administration. She also created a nurse residency program for new graduate nurses, before it was a widely accepted practice, which reduced turnover by 40 percent.
Dr. Foster’s work can be found in the Journal of Nursing Management, Nursing Management and Oncology Nursing Society Publishing and other leading publications. Dr. Foster has a Bachelor of Science in Nursing degree from the University of Toledo, Master of Science from Georgetown University, and a Master in Public Health from the Northwest Ohio Consortium and a Doctorate of Education in Leadership Studies from Bowling Green State University.
- American Nurses Credentialing Center – Board Certified Nurse Executive, Advanced
- Fundamentals of Magnet Certificate holder
- American College of Health Care Executives
- American Nurses Association
- American Organization of Nurse Executives
- National Association of Health Service Executives
- Sigma Theta Tau International
Peggy Kurusz, B.S., M.B.A.
Peggy Kurusz brings extensive experience in major health care provider organizations to her work with Stamp & Chase. Most recently, she was the Vice President, Mission Initiatives for Ascension Health, where she had responsibility for fostering the integration of the Ascension Health Catholic Identity, Mission and Values within the Strategic Initiatives. She led all aspects of implementation, coordination, ongoing development and evaluation of mission interventions including Patient Experience, collaborating with Health Ministries to oversee the strengthening of the Model Community of engaged associates.
Prior to her appointment to this position, Ms. Kurusz served as Senior Director Operational Excellence, leading the work to define and deliver the exceptional Patient Experience in a consistent and sustainable way across all Health Ministries in support of Ascension Health’s Strategic “Call to Action” of Healthcare That Works.
Ms. Kurusz joined Ascension Health after spending 16 years with BJC Healthcare, the largest regional healthcare provider in the St. Louis market. During her 34 years as a healthcare leader, Ms. Kurusz’s experience spanned the full continuum of healthcare settings, including academic and community hospitals, long-term care, medical information systems and education. As Assistant Administrator and Planner of BJC Progress West, she led the planning development of a green field hospital.
She holds a bachelor’s degree in home economics (food systems management/dietetics) from the University of Missouri – Columbia, Mo., and a Master of Business Administration from the Olin School of Business at Washington University in St. Louis.
Patrick Lee, MHA
HOSPITAL & AMBULATORY OPERATIONS
Patrick Lee has more than 30 years of healthcare management and leadership experience in a range of organizations that include top academic healthcare institutions and post-acute specialty hospital companies. Starting his career in 1979 as a Registered Medical Technologist and served in clinical laboratory management roles with St. Louis Children’s Hospital, The Cleveland Clinic, and Barnes-Jewish Hospital.
After receiving a Master’s Degree in Healthcare Administration & Planning from Washington University School of Medicine in 1994, Patrick served in an executive leadership development role working directly with the CEO of BJC Healthcare during the early years following the initial formation of that integrated, 12-hospital system. Patrick subsequently served as corporate Vice President for Regional Affiliates & Network Development and executive liaison with BJC’s 11 affiliated rural hospitals where he helped to expand BJC’s regional market penetration.
Marking a transition into the post-acute specialty hospital sector, Patrick served 5 years as CEO for Howard Rusk Rehabilitation Center, a 60-bed acute inpatient rehabilitation hospital and a joint venture between University of Missouri Healthcare and HealthSouth that operates as a teaching hospital for the University of Missouri School of Medicine. Patrick served as Senior Vice President of Operations for Horizon Health, overseeing the contract management of more than 30 acute hospital-based inpatient rehabilitation programs in 15 states, helping hospital clients to optimize program performance. In 2008 he formed a company with several partners specializing in the development and operation of post-acute facilities. Patrick’s team at Continuum Senior Communities is currently developing senior assisted living facilities specializing in the residential care of those with Alzheimer’s and other progressive dementias.
Patrick brings this range of experience and perspective on healthcare delivery across the continuum to Stamp & Chase in order to help clients raise the performance bar by developing enhanced communication competencies and practices in their organizations. With a demonstrated track record of operational leadership by serving as an effective team coach, a hands-on approach to problem solving, and leading from the front by example, Patrick is working with the Stamp & Chase team to help organizations achieve and sustain a high performance culture.
Thomas R. Peck, FACHE
Tom Peck, FACHE, is a principal consultant with Stamp & Chase, Inc. and the founder of Tom Peck Communications, which he launched in 2003 after a successful 25-year career working in major health care provider organizations. Partnering with clients to improve performance and achieve enhanced outcomes, he has worked with leading health care organizations including Baylor Scott & White Health, VHA, Press Ganey, HealthSouth Rehabilitation Hospitals, EmCare, Price Waterhouse Coopers, The Beryl Companies, Triad Hospitals, MedCath Hospitals, Iasis Health, Health Management Associates, VistaCare, and LHP Hospital Partners.
Tom began his career in Kansas City, Missouri, in 1973 as a “jack-of-all-trades” for a small advertising agency. His career in health care public relations began in 1978 at one of the largest hospitals in Kansas City. While there, he spearheaded development of a community magazine, directed crisis communications for the hospital’s response to the collapse of the skywalks at the Hyatt Regency Hotel, coordinated nationwide communications for the frequent hospitalizations and death of former first lady Bess Truman, and expanded the communications program to a regional scope as the hospital grew into a system of hospitals.
In 1984 Tom trained his sights on Texas to corral the public relations efforts for Harris Methodist Fort Worth Hospital. He branded the hospital as the go-to source for health information for the media by creating an immediate response model. Twelve years later he brought his communications skills to the Harris Methodist Health Plan as director of member and physician communications. Later, he became director of public relations for Texas Health Resources with the merger of the Harris Methodist Health System and the Presbyterian Healthcare System. At THR, Tom took the PR function in a new strategic direction and tripled the number of proactive media placements to well over 1,000 per year.
Tom is a Fellow of the American College of Healthcare Executives (FACHE). He also is a member of the Public Relations Society of America and the Society for Healthcare Strategy and Market Development of the American Hospital Association.
Tom holds a Bachelor of Journalism degree from the University of Missouri-Columbia and a master of Public Administration-Health Services degree from the University of Missouri-Kansas City. He is active in the community currently serving as a member of the board of directors of Legal Hospice of Texas. He previously served as chairman of the Public Affairs, Education and Membership Committee of The Health Industry Council of Dallas-Fort Worth, vice-chairman of the Texas Bioethics Partnership, chairman of the Executive Board of the Dallas Unit of the American Cancer Society and member of the board of director of the Texas Division of the American Cancer Society. He also served for seven years as a member of the Environmental Health Commission for the City of Dallas. Tom is fluent in Spanish and is an Eagle Scout.