Stamp & Chase has built a reputation for delivering superior results through an inclusive approach that builds bridges, strengthens constituent buy-in and maximizes long-term success. We firmly believe that when we leverage the existing expertise and experience inside health care organizations first, final results are better – and more sustainable.

While there are common communication issues and challenges that exist in every health care organization we’ve worked with, there also are always unique concerns that deserve an individualized, considered approach to achieve superior results.  Whether these concerns are identified prospectively as we initiate a project or together we respond to specific issues that arise out of our work, complementary consulting projects can be focused in a number of ways:

• By audience, isolating distinct communication challenges among patients/families, physicians or front-line associates;
• By geography, targeting individual departments or divisions whose communication practices inhibit collaboration and success;
• By competency, focusing on specific communication skills – such as active listening, accuracy, assertive communication or building rapport – that hinder progress and affect patient satisfaction, safety and/or employee morale; and
• By organizational issue, such as mergers/acquisitions, new facility projects or , new IT systems launch or other competitive threats.