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We help health
care professionals
improve care
by improving
communication.

Everyone talks about what a difference better communication could make in health care. But achieving real, lasting changes in the way each health care professional communicates with patients, families and other members of the care team is tough.
Through Caremunication, our comprehensive program for front-line staff communication improvement, and our other targeted approaches, we help your team achieve the patient satisfaction, patient safety, staff engagement and physician satisfaction goals that lead to clinical, operational and financial success. READ MORE >

News and Notes

Saint Francis Medical Center in Cape Girardeau, Missouri, was recently named the fourth best place to work in health care in Modern Healthcare's "100 Best Places to Work" survey. Burl Stamp will be the featured speaker at Saint Francis' spring Leadership Development seminar, where his topics will include Effective Conflict Resolution and Providing Feedback for Higher Performance.

A recent "Examination Room" column in the St. Louis Post Dispatch, which highlights innovative work among health care professionals, featured Burl Stamp and his work in patient communication.  READ MORE >

Burl Stamp will be a featured speaker at the Council of Communication Management annual meeting in Aspen, CO, April 29 - May 1. Burl will discuss why the skills of communication professionals are needed now more than ever by organizations and their executive teams.


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Resources

The Healing Art Of Communication - has been recognized by health care professionals as a valuable resource for front-line associates and managers alike.  Lynne Cunningham, a Studer Group coach, says, “The Healing Art of Communication by Burl Stamp is outstanding and I highly recommend it. Stamp incorporates the concepts Studer Group talks about in AIDET, Critical Communications and SBAR in a succinct, easy-to-read book." 

Order the book now and the shipping is free:

 
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A monthly column featuring insights and ideas on the most challenging communication issues facing health care professionals -


Admitting You Don't Know It All

"I don't know."

In a perfect world, we would never need to utter those three words in health care. Every diagnosis would be absolute. Every critical piece of information would be known. Every decision would be obvious and definitive.

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Stamp & Chase, Inc.   The Security Building   319 N. Fourth Street  Ste. 810  St. Louis, MO 63102   314.241.3434


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