We help
health Everyone talks about what a
difference better communication could make in health care. But
achieving real, lasting changes in the way each health care professional
communicates with patients, families and other members of the care
team is tough.
Through Caremunication, our comprehensive program for front-line staff communication improvement, and our other targeted approaches, we help your team achieve the patient satisfaction, patient safety, staff engagement and physician satisfaction goals that lead to clinical, operational and financial success. READ MORE > |
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News and NotesSaint Francis Medical Center in Cape Girardeau, Missouri, was recently named the fourth best place to work in health care in Modern Healthcare's "100 Best Places to Work" survey. Burl Stamp will be the featured speaker at Saint Francis' spring Leadership Development seminar, where his topics will include Effective Conflict Resolution and Providing Feedback for Higher Performance. A recent "Examination Room" column in the St. Louis Post Dispatch, which highlights innovative work among health care professionals, featured Burl Stamp and his work in patient communication. READ MORE > Burl Stamp will be a featured speaker at the Council of Communication Management annual meeting in Aspen, CO, April 29 - May 1. Burl will discuss why the skills of communication professionals are needed now more than ever by organizations and their executive teams. |
ResourcesThe Healing Art Of Communication - Order the book now and the shipping is free: |
 A monthly column featuring insights and ideas on the most challenging communication issues facing health care professionals -
"I don't know." In a perfect world, we would never need to utter those three words in health care. Every diagnosis would be absolute. Every critical piece of information would be known. Every decision would be obvious and definitive. |
has
been recognized by health care professionals as a valuable resource
for front-line associates and managers alike. Lynne Cunningham,
a Studer Group coach, says, “The Healing Art of Communication by
Burl Stamp is outstanding and I highly recommend it. Stamp
incorporates the concepts Studer Group talks about in AIDET, Critical
Communications and SBAR in a succinct, easy-to-read book." Stamp & Chase, Inc. The Security Building 319 N. Fourth Street Ste. 810 St. Louis, MO 63102 314.241.3434
front-line staff communication | leadership communication | physician communication | patient experience profile | complementary consulting
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